Creating a user account

Joining your client account on Synthix Flow is simple and secure. Here’s how to get set up:

User receives the invitation email

As an invited user, you will receive an invitation via email.

Accepting your invitation

Click "Start registration" to begin.

Here you can review your information and choose to accept the invitation to continue onboarding.

Verifying your phone number

You will then be asked to verify your mobile number using a One Time Password (OTP) that will be sent via SMS to you mobile number. This is required to authenticate you before you can create your login password and setup Two-Factor Authentication (2FA).

You can come back to your onboarding as the long as the invite link is still active.

Setting your password

Once you've verified your mobile number with the OTP, you will then be prompted to set a login password. This password will be used to log into the Synthix Flow platform.

Setting up an authenticator app (optional)

You now have the option to set up an authenticator app, or skip this step and choose an alternative Two-Factor Authentication (2FA) method.

To set up the your authenticator app, scan the displayed QR code. After you scan the QR code, your authenticator app generates a unique verification code that changes every 30 seconds. When you log in, you enter this code to confirm your identity and securely access your account.

Choosing a preferred 2FA method

You must then choose your preferred 2FA method. You can choose to use the Authenticator app as your preferred 2FA method if you have set this up. If not, select either email or phone options.

Accepting usage policy

Finally, you will be asked to accept the usage policy to access the Synthix Flow platform.

These terms can also be downloaded for your reference.

When you have completed your registration

That's it. You can now log in to Synthix Flow.